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Duo Two-Factor Authentication – Quick Guide

Modified on: Sun, Jul 28 2024 3:07 PM

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Basic Use

When logging in to an account that requires Duo, you will receive the Duo prompt. You should also automatically receive a Duo Push on your phone/device.

From this screen, you can also select “Other options” to view other Duo log in options.

Duo Push

Duo Push typically the most convenient  way of authenticating. You will receive a login request sent to your phone’s Duo app — press Approve to authenticate.

NOTE: If you ever receive an unexpected DUO prompt, press Deny to reject the request.

Duo Mobile Passcode

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Add a New Device

New students will have an open enrollment window before starting at Pitzer College. Instructions are sent out prior to this window.

After this window and for Staff/Faculty, please contact the Pitzer IT Help Desk

Change your Device

To change your device, please contact the Pitzer IT Help Desk

Using the Mobile Passcode

duo mobile passcode

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Lost or Stolen Devices

If you have a lost or stolen device contact the Helpdesk, as soon as possible remove this device from your Duo account.

 

Contact the Pitzer IT Help Desk with any assistance or questions.

 

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